Customer Services

CUSTOMER SATISFACTION

Orison believes that in a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator. Businesses who succeed in these cut-throat environments are the ones that make customer satisfaction a key element of their business strategy.

Successful businesses understand the importance of customer lifetime value (CLV), if you increase CLV you increase the returns on your marketing dollar.

SUPPORT FOR RICOH PRINTERS:

ORISON is one of the largest Printer Tech Support Service providers and is focused on offering world-class Printer Customer Technical Support for their existing clients. We have excellent capabilities to provide printer support services across the world.

Our technical experts are committed to providing online support for different brands such as Ricoh, Brother, Canon, Epson and Lexmark etc, which are mostly used in different industries for various purposes widely. We have an expert professional team, which has much better experience to handle any issue related to printers.

We only believe to provide quality based printer support services as per the demand of various customers with their complete satisfaction. Our better effort is to deliver quality based support and can also experience the actual needs of the customer. If you really don’t want to encounter any of the problems related to your printers. You can call to ORISON Phone Number to obtain instant online help from certified technicians, our experts not only can resolve your problem rather we also give you complete solutions to avoid any problems in the future also.

CUSTOMER RETENTION STRATEGIES

Following are the strategies which we have adopted :

Use blogs to educate customers

Use email to send special promotions

Use customer satisfaction surveys to listen their complains and resolve them accordingly

Frequent calls/follow-ups to strengthen business relationship

ORISON CATERS TO THE FOLLOWING CUSTOMER REQUIREMENTS

Product Selection

Installation and Training

Guarantees of Authenticity & Warranties

Maintenance and Service Contracts

Repair, Trade-In & Upgrades

SOLUTIONS PORTFOLIO

Managed Print Services
Document Management Services Consultancy
Full-Service Maintenance Agreements
Backfilling Conversion & Data Archiving Solutions
Bill Printing & Mailing Services
Cloud Print Services (Launching Soon)

ORISON personnel receive sales and technical training from professional trainers as well as refresher courses for all new products. To facilitate a high degree of customer satisfaction, the Company keeps a full range of spare parts before product launches and a minimum stock of consumables in hand and under shipment at all times.

This commitment to customer satisfaction and after-sales service has enabled ORISON to maintain and enhance its reputation with customers.

WHY CHOOSE US

CUSTOMER RETENTION STRATEGIES

Following are the strategies which we have adopted :

Use blogs to educate customers

Use email to send special promotions

Use customer satisfaction surveys to listen their complains and resolve them accordingly

Frequent calls/follow-ups to strengthen business relationship

OUR SOLUTION

Compellingly disseminate emerging outsourcing and enterprise platforms. Distinctively customize revolutionary networks for real-time internal or "organic" sources. Completely grow.

AT THE END RESULT

Compellingly disseminate emerging outsourcing and enterprise platforms. Distinctively customize revolutionary networks for real-time internal or "organic" sources. Completely grow.

OUR SKILLS

Quality 90%

Photoshop 84%

photograhpy 75%

WordPress 85%

Our team

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PETER BERGER

founder

PETER BERGER

founder

PETER BERGER

founder

DEANGELO COLLISON

Manager of Company

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